Search help

Doing a search on this website is easy. Simply type one or more search terms (the words or phrase that best describe the information you want to find) into the search box and hit the 'Enter' key or click on the Search button.

In response, Google produces a results page: a list of web pages related to your search terms, with the most relevant page appearing first, then the next, and so on.

Search finds what you tell it to, so here are some tips for better results.

Choose Words Carefully

Use specific words to describe exactly what you're looking for. More general terms will give a larger number of results, so try to narrow your search.For example:

try: "relationship management" instead of "customer service"

Make sure to watch for words with more than one meaning.

Including and Excluding Words

By default, Search returns only pages that include all of your search terms. The exception is very common words such as "it" and "how." These appear in so many places, they usually won't improve your results.

Including Words : To include words, just type a plus sign + in front of each one. For example, If you want to see pages about the latest "in thing," search for " + in thing."
Excluding Words : To exclude words, type a minus sign - in front of them. No pages containing those words will show up in your results. For example, if you want to see pages about dogs with no mention of poodles, search for "dogs - poodles."

Either/Or
If you're equally interested in two or more alternatives, use OR in capital letters. For example, search for "new zealand kayaking OR biking."Word Order

To search for an exact phrase , just put quotation marks around two or more words. For example, search on " to be or not to be " (typing the quotation marks into the box).

Related Searches
We'll make some suggestions too. If other people using Search have looked for something similar, links to related searches will appear under the search box at the top of your web results page.

Shortcuts
Shortcuts help you find what you're looking for in a flash. Shortcuts include a set of five keywords and one special character ! . When you use Shortcut keywords as part of your Search, the information appears right on your search results page.

For maps, the keyword is map . (Use with a location.)
For weather, the keyword is weather . (Use with a location.)
For dictionary definitions, the keyword is define . (Use with any English word.)
For news, the keyword is news . (Use with any topic.)
For Yellow Pages listings, use postcode .
! -- Add to any of the Shortcut key words to skip past results and take you right to the place on you want to go.

Search Meta Words

Here is a list of special keywords that give you results unique to that special keyword instruction. You can enter these Meta words directly into the Search box.

site: use to find all documents within a particular domain and all it's subdomains.
Example: site: yahoo.com
hostname: use to find all documents from a particular host only.
Example: hostname: autos.yahoo.co
link: use to find documents that link to a particular url.
Example: link: http://autos.yahoo.com/
url: use to find a specific document in our index.
Example: url: http://edit.autos.yahoo.com/repair/tree/0.html
inurl: use to find a specific keyword as part of indexed urls.
Example: inurl: bulgarian
intitle: use to find a specific keyword as part of the indexed titles.
Example: intitle: Bulgarian